Inventory of good practice in on-line tutoring
- Keep the atmosphere bright and friendly – monitor the posts of students by lurking and drip feed information into the discussions so that the students are discovering information for themselves. Ensure good icebreakers are present.
- Outline the guidelines and the parameters up front – ensure all students know what is expected of you and them throughout the course. Create these alongside students contributions, if they create their rules they will be more likely to follow them.
- Be Clear – ensure all tasks are clearly outlined. The tasks should themselves be clear as to what you expect, how to undertake the task and when it should be due. Be clear on ILO’s.
- Keep it simple – do not overcomplicated what you expect from the student or yourself. Keep materials simple.
- Be concise – keep posts short and visually attractive.
- Do not give too many tasks – ensure that what you expect the students to do is reasonable given their other learning commitments.
- Be fair – ensure there is a level playing field among all students. When replying to a post, do not make ‘off the cuff’ comments which could cause offence. Do not side with one student over an other student. Comment offline if there is inappropriate posting.
- Always do what you say you will do – if you are going to be online at a certain time be there, similarly inform students of your availability. Be flexible in the delivery of learning and teaching on both sides.
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